Domains & DNS

This is the only part of the process that can get a little technical. If you get stuck, just ask us in the chat and we can help you out.

What is DNS?

DNS is the phonebook of the internet. It tells people's computers where to find your website when they type in your name.

• A Record: Points your name (like example.com) to a server IP address (like 123.45.67.89).
• CNAME Record: Points one name to another (like www.example.com to example.com).

Pointing your domain to us

To make your site live, you need to log in to where you bought your domain (GoDaddy, CrazyDomains, Namecheap, etc.) and change these records.

1. The Root Domain (example.com)

Create an A Record with:

• Host/Name: @ (or leave blank)
• Value/Points to: The IP address shown in your dashboard under "Domains".

2. The WWW (www.example.com)

Create a CNAME Record with:

• Host/Name: www
• Value/Points to: @ (or example.com)

Status Lights

In your dashboard, you'll see a status for your DNS:

• Valid (Green): All good. Your site should be working.
• Recommended (Yellow): It works, but maybe you missed the www part. It's fine, but could be better (this may cause issues with some browsers).
• Invalid (Red): It's not pointing to us yet.
• Unchecked (Grey): We haven't looked yet.